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Operations · One OS for every office

Work you can see — and finish.

Projects, documents, and handoffs with owners and due dates. Not a thread that goes quiet.

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Operations planning session
FFless
Live
Operations · liveLive
Vendor6m

Onboarding in Review

Docs33m

Q3 ops pack approved

Project2h

Lagos rollout marked Done

18
Live workflows
0
Orphan tasks
Fri
Weekly close
Live inLagosLondonAccra

How it actually runs

Projects, docs, workflows

Work goes quiet in a thread. Fless puts owners, dates, and a board on projects, docs, and workflows — one OS for every office.

Assign work · try itLive demo

In practice

Vendor onboarding

Intake → review → done. Visible.

Docs

Latest version, name and time on approval.

Weekly close

Friday isn’t “checking.”

Multi-office

Lagos rollout and London pack on one board.

What Operations actually does.

Projects
FFless
Live
ProjectsLive
Lagos2h

Rollout marked Done

Owner6m

Nora · Friday close

Projects

Milestones, owners, and a status that isn’t “checking.”

Docs
FFless
Live
DocsLive
Q3 pack33m

Approved · Nora Ade

v41h

Latest lives here

Docs

The latest version lives here. Approvals leave a name and a time.

Workflows
FFless
Live
WorkflowsLive
Vendor6m

Onboarding in Review

Board40m

18 live across offices

Workflows

Intake → review → done. Visible on one board across teams.

Autonomous Staff · 4 Employees

The Operations Team.

Every employee is dedicated to autonomous execution with specialized domain skills and connected tools.

Robert
Manager
Robert
Operations Manager

Maintains business operational health, oversees company SLA benchmarks, identifies cross-team bottlenecks, and runs weekly operational closes.

Core Capabilities
Operational GovernanceCross-team AuditingBottleneck RemovalSLA Monitoring
Sam
Project Delivery
Sam
Project Coordinator

Tracks project milestones across departments, monitors deliverables, flags overdue dependencies, and keeps stakeholders aligned.

Core Capabilities
Milestone TrackingCross-team DependenciesDeadline RemindersDelivery Checklists
Adam
Automation Engineering
Adam
Workflow Manager

Designs automated webhook pipes, multi-step Zapier/Make automations, error auto-retries, and synchronized data handoffs.

Core Capabilities
Webhook BridgesAutomation WorkflowsAPI Rate LimitingPayload Transformation
Natalie
Knowledge & SOPs
Natalie
Documentation Manager

Standardizes operating procedures (SOPs), maintains company wikis, authors process diagrams, and archives obsolete documentation.

Core Capabilities
SOP Playbook AuthoringKnowledge Base IndexingProcess FlowchartsPolicy Auditing

How teams turn it on

01

Name the workflows

What repeats. Who owns the last step.

02

Put it on a board

No orphan tasks.

03

Close the week

Status is a fact, not a meeting.

“We stopped asking “who owns this?” The board already knows.”

Nora Ade · COO, 10MG

Start with Operations

Questions

Then register — two minutes, no card.

The rest of the team

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Support

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Recruitment

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HR
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HR

Onboarding, policy, reviews

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Finance

Invoices, expenses, payroll

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Every department.
Every market.

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