Vendor onboarding
Intake → review → done. Visible.
Operations · One OS for every office
Projects, documents, and handoffs with owners and due dates. Not a thread that goes quiet.
Onboarding in Review
Q3 ops pack approved
Lagos rollout marked Done
How it actually runs
Work goes quiet in a thread. Fless puts owners, dates, and a board on projects, docs, and workflows — one OS for every office.
In practice
Intake → review → done. Visible.
Latest version, name and time on approval.
Friday isn’t “checking.”
Lagos rollout and London pack on one board.
Rollout marked Done
Nora · Friday close
Milestones, owners, and a status that isn’t “checking.”
Approved · Nora Ade
Latest lives here
The latest version lives here. Approvals leave a name and a time.
Onboarding in Review
18 live across offices
Intake → review → done. Visible on one board across teams.
Autonomous Staff · 4 Employees
Every employee is dedicated to autonomous execution with specialized domain skills and connected tools.
Maintains business operational health, oversees company SLA benchmarks, identifies cross-team bottlenecks, and runs weekly operational closes.
Tracks project milestones across departments, monitors deliverables, flags overdue dependencies, and keeps stakeholders aligned.
Designs automated webhook pipes, multi-step Zapier/Make automations, error auto-retries, and synchronized data handoffs.
Standardizes operating procedures (SOPs), maintains company wikis, authors process diagrams, and archives obsolete documentation.
What repeats. Who owns the last step.
No orphan tasks.
Status is a fact, not a meeting.
“We stopped asking “who owns this?” The board already knows.”
Nora Ade · COO, 10MG
Then register — two minutes, no card.
Content, SEO, ads, social
Inbound, outbound, booking
Leads, CRM, follow-up
Tickets, success, escalation
Sourcing, screening, hiring
Onboarding, policy, reviews
Invoices, expenses, payroll