Your WhatsApp,
answered by an AI employee.
Connect your WhatsApp Business number and an AI employee replies to customers, takes orders, sends payment links and books appointments. You keep your number and your app, and you approve anything that matters.
Takes the whole order. Never guesses the price.
Your AI employee knows your menu, prices and delivery areas. When a customer asks for something it can’t decide alone, like a discount, it saves the order, tells the customer it is checking, and asks you.
- Replies in minutes, any time of day
- Speaks your customers’ language
- Hands the chat to you whenever you want
Crumbs Bakery, Lagos
Answered by an AI employee on Fless
Hi! Can I get a red velvet cake for Saturday? 8 inch, with “Happy 30th Tolu” on it.
Happy early birthday to Tolu! An 8-inch red velvet is ₦25,000. Would you like delivery or pickup on Saturday?
Delivery to Lekki Phase 1 please. Can you do it for ₦20,000?
Let me check that price with the owner and come straight back to you. Your order is saved for Saturday.
Owner asked: approve ₦20,000?
Example conversation
Live on WhatsApp in three steps.
- 1
Connect WhatsApp in Fless
Click Connect WhatsApp. Meta’s own sign-up opens on top of Fless: pick your business, then your number. It takes a few minutes and you never leave the page.
- 2
Keep your number and your app
Use the WhatsApp Business app number you already have. You keep chatting from your phone, your AI employee answers too, and both stay in sync. Or add a new number just for Fless.
- 3
Your AI employee starts answering
It replies to customers, takes orders and books appointments, and asks you before anything sensitive. Every conversation shows up in your Fless dashboard.
Fless connects through Meta’s official WhatsApp Business Platform. Your number and WhatsApp account stay yours, under your own Meta business.
What your WhatsApp employee does
Built for businesses that already sell and serve customers on WhatsApp.
Answers every message
Questions about products, prices, opening hours and delivery, in your brand voice, day and night.
Takes orders
Writes up the order from the chat, confirms the total and keeps the customer updated until delivery.
Sends payment links
Creates a Paystack or Flutterwave link for the exact order amount, or shares your bank details.
Books and reminds
Books appointments in your calendar and sends WhatsApp confirmations and reminders.
Start with a WhatsApp-ready employee.
Each one comes with its team, skills and approvals already set up. Adjust it to your business in plain English.
Your customers, your rules.
You approve what matters
Discounts, refunds, custom orders and anything you mark wait for your OK. It never makes up a price.
See every conversation
Every chat and every action is in your Fless dashboard, with who did what and when.
Your history comes with you
If you connect your WhatsApp Business app number, your contacts and recent chats can be brought over.
Disconnect any time
Remove Fless from your WhatsApp account in one step. The connection stops straight away.
WhatsApp fees are billed by Meta to your own WhatsApp business account, at Meta’s rates. Messages you send from the WhatsApp Business app stay free.
WhatsApp questions
Put an AI employee on your WhatsApp.
Keep your number, keep your app, and let it answer the messages you don’t have time for.
Get started